Privacy Policy

Last updated: December 2025

KAAS Services Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share and protect your information when you use kaass.co.uk, SHOPEEY grocery platform and KAASS Auto & Transport services.

  1. Who we are

Registered company name: KAAS Services Ltd (KAASS)

Company number: 16704370

Registered office: 73 St. Joseph Drive, HU4 6TJ, Hull, UK

ICO registration: ZC065076

Email: privacy@mail.kaass.co.uk

  1. Data we collect
  • Identity & contact data (name, email, phone, delivery address)
  • Payment card details (processed via encrypted third-party gateways – we do not store full card numbers)
  • Order & browsing history
  • Vehicle enquiry data (make, model, budget, finance preferences)
  • Technical data (IP address, browser, device, cookies)
  • Marketing preferences
  1. How we use your data (legal bases)
Purpose Legal basis                         
Process and deliver orders Contract
Process vehicle sales & finance Contract
Send marketing (if opted-in) Consent
Improve website & services Legitimate interests
Fraud prevention & legal claims Legitimate interests & legal obligation
  1. Who we share data with
  • Payment providers (Stripe, Worldpay, etc.)
  • Delivery partners (DPD, Hermes, etc.)
  • Vehicle finance providers (MotoNovo, Close Brothers, etc.)
  • Cloud hosting & analytics (Google Cloud, Google Analytics, Hotjar)
  • Law enforcement when legally required
  1. International transfers

Some partners are outside the UK/EEA. We only transfer data where adequacy decisions exist or Standard Contractual Clauses are in place.

  1. Your rights

You have the right to:

  • Access, rectify, erase your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with the ICO (ico.org.uk)

Contact us at privacy@mail.kaass.co.uk to exercise your rights (we respond within 30 days).

  1. Data retention
  • Orders & invoices: 7 years (tax law)
  • Account data: until you request deletion + 12 months
  • Marketing consents: until withdrawn
  1. Security

We use TLS encryption, PCI-DSS compliant payment processing, and regular security testing.

  1. Changes

We may update this policy. Significant changes will be notified by email or website banner.

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